关键词:
Einsatzorte
Gaffen
Notfalleinsatz
Rettungsdienst
Schaulust
Bystander
Emergency medical services
Gawking
Paramedics
Rubbernecking
摘要:
Disturbances caused by "gawkers" during rescue operations are an ongoing subject of intense and emotional discussions. However, there is no recent empirical evidence on the actual quantity and quality of the problem. Drawing on mixed methods data collected over 15 months from 10 German federal states, this study sheds light on the matter. The analyses of representative population surveys (N = 1032 and N = 1012), interviews with paramedics (N = 48), operational reports (N = 281) and weekly logs (N = 39) show associations to typical locations and paramedical indications: Rescue missions with "gawkers" primarily take place in public spaces, especially during accidents, fire, and psychiatric emergencies. Younger people, primarily men, tend to watch at the scene of the accident, mostly from a distance. Digitalization (smartphones, social media) amplifies the problem. However, mission logs show that serious interference caused by rubbernecking is rather rare. In almost 50% of the weeks, not a single incident involving watching bystanders occurred. In most of the other cases, 1-5 onlookers are present. Taking photographs or filming is much less common;2% of the lay population reported as having been photographed or filmed themselves during rescue operations. The data do not reveal a correlation between the number of bystanders and the size of the community. Even though the overall extent of problems caused by "gawkers" at emergency sites does not seem to be enormous, these insights may help to customize future prevention programs.