关键词:
人工智能
电子商务
信息安全
内容生产
ChatGPT
摘要:
人工智能迅速崛起,在各行各业的应用成果也非常瞩目,尤其在用户体验、效率、内容生成等多方面都有不菲的表现,为电商行业也带来了前所未有的便利和创新。人工智能在智能选品、智能问答系统、虚拟主播、智能营销方面都有了实践,极大提高了电商平台的运营效率和用户满意度。然而,随着这种快速发展,也带出了不少问题,如信息安全、数据隐私、传统岗位消失、责任主体等,这些问题都会是我们未来即将面临的挑战。本文针对此试提出解决方法,确保电商能够在人工智能时代焕发新的活力。Artificial intelligence is rapidly rising, and the results of its application in various industries have been very impressive, especially in user experience, efficiency, content generation and other aspects, which has brought unprecedented convenience and innovation to the e-commerce industry as well. Artificial intelligence has been practiced in intelligent product selection, intelligent Q&A systems, virtual anchors, and intelligent marketing, greatly improving the operational efficiency and user satisfaction of e-commerce platforms. However, with this rapid development, it also brings out a lot of problems, such as information security, data privacy, the disappearance of traditional positions, the main body of responsibility, etc., which will be our upcoming challenges in the future. Addressing this, this paper tries to propose solutions to ensure that e-commerce can be revitalized in the era of artificial intelligence.