摘要:
Profitability of most microfinance banks in Kenya has been erratic; these banks have been reporting losses for some years based on Central Bank of Kenya reports. These losses have put their sustainability at risk given the fundamental role they have in the economy, notably, giving financial services to the economically constrained. According to CBK studies, majority of microfinance banks have poor profitability and record losses. This making of losses places the sustainability of these microfinance banks at risk considering how important they are to the economy by giving financial services. Research on the connection between financial innovations and microfinance banks' profitability is still needed, particularly in Kenya where there is a dearth of empirical data. Extensive literature has reported financial innovation as a turnaround approach that can be used to increase profitability. The overall objective of the study was to ascertain how financial innovation affects microfinance bank's profitability in Nairobi City County, Kenya. The specific objectives of the study were to identify the effects of institutional, marketing, institutional, product, and service innovation on the profitability of microfinance banks in Nairobi City County, Kenya, as well as the moderating role of firm size in the correlation between financial innovations and microfinance bank profitability in Nairobi City County, Kenya. The Schumpeter theory of innovation, the diffusion theory of innovations, the technological adoption model, and the agency theory all serve as foundations for this study. Explanatory research design was adopted. The target population included thirteen microfinance institutions in Nairobi City County, Kenya. The respondents were managers from the departments of human resources, finance, marketing, and information technology. 13 microfinance institutions in Nairobi City County, Kenya, served as the study's analytical unit. Using targeted sampling, the study chose 104 man