关键词:
.Change projects
Strategic Change
摘要:
Contribution to a special issue devoted to electronic commerce. Reviews and contrasts the experiences of 2 major companies in attempting significant change projects incorporating information and communication technologies. Utilizes and critiques the Massachusetts Institute of Technology Management in the 1990s model and reflects on socio-technical approaches to organizational change. While much of current attention is on electronic commerce as it pertains to industry transformation and interorganizational relations, it is nonetheless a phenomenon that can impact complex internal relations and communication in addition. Examines the process of change and the need for further longitudinal studies when researching change projects of this kind. (Original abstract - amended)